THE LANGUAGE OF DECEPTION: THE SCHEME OF THE SCENARIO AND THE REASONS FOR THE INVOLVEMENT OF VICTIMS IN A SITUATION OF TELEPHONE FRAUD

Modern people spend a lot of time in the open public media space, for example, on social networks, where they leave a digital footprint, without thinking about how and by whom the information they provide about themselves, often containing confidential data, can be used. The article examines the roles of participants in fraudulent actions in the situation of telephone conversations, analyzes the typical scenario of the game “Victim – Rescuer” and the scheme of stages of involving the victim in a dialogue and persuading her to make an immediate, beneficial decision for the attacker, and also describes some of the main reasons for involving potential victims in the games offered by scammers. In the study, the author relies on the method of transactional analysis by E. Bern, the work of sociologist M. Castells, social psychologist R. Cialdini, research by foreign scientists, and also uses statistical data from WCIOM 2021/2024.